If you know you have a leak, such as a dripping faucet, it is important to get it fixed promptly. Even a small leak can lead to a dramatic increase in water usage and have a big impact on your water bill. Some common household leaks are not so obvious, such as within your toilet tank or irrigation system.
Suspect you might have a hidden leak? The good news is that many leaks are easy to fix – but first you have to find them. Check out summary guidance on this page and download our leak detective brochure to learn more.
Get to know your water meter — a trusted advisor in detecting leaks
Your water meter is an important conservation tool. It not only measures the water you use, but it can tell you if there is a leak. Learn how to read your meter to carefully monitor changes in your water use. If you need help finding the exact location of your water meter, contact the Engineering Records Department at 415.945.1530.
Track and reduce your water use
Marin Water is installing smart water metering technology across the District’s service area over the next several years. This technology, also referred to as Advanced Metering Infrastructure (AMI), allows water use data to be transmitted through secure wireless communication to both Marin Water and customers, providing valuable water use data in nearly real-time. Customers with upgraded meters can access water use information and customize leak alerts through the EyeOnWater customer portal on a computer or mobile device.
Marin Water offers a discount on the Flume smart home water monitor, an easy to install device that straps on to most existing water meters and can help notify you of leaks or high water use in real time over a Wi-Fi connection.
- Flume smart home water monitor discount information
- EyeOnWater (smart metering technology customers only)
Looking for professional plumbing expertise?
Reference Marin Water’s list of plumbing professionals with demonstrated knowledge and experience in locating and repairing potable water leaks. (link to Water Smart Plumbers page on highlighted text)
Request a billing adjustment for loss of water
If you discover a leak and repair it promptly, you may be eligible to request a billing adjustment for loss of water.
Leaks in your home or in the street
Your water service begins at your water meter. A service line, or pipe, runs from the water main in your street to your home via your water meter. The service line leading to your property is owned and maintained by Marin Water, as is the water meter. The pipe that runs from the meter to your home belongs to you and is your responsibility.