Whether it be concerns about water supply reliability and climate change, a desire to help steward the environment or a simple quest to save money, there are a variety of reasons to reduce household water use. As some of the top water savers in the state during the 2020-22 drought, Marin Water customers are no strangers to finding ways to use water more sustainably. In an effort to highlight water efficiency achievements and provide a window into achievable water savings for others, we’re sharing selected customer success stories.
Customer Stories
Read on to find out how small changes can make big impacts on water usage, and why some water efficiency steps that may seem intimidating are actually easier to implement than they might appear:
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Bridget’s Story: A ‘grounding and soul-nourishing’ landscape transformation
When Bridget Barron first moved to Marin County, she was drawn not just to its natural beauty, but also to the idea of living as part of the greater ecosystem. After a visit from her local fire…
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Michael’s Story: Solving two problems with one Marin Water program
When he first noticed water pooling around the downspouts near his Lucas Valley home, Marin Water customer Michael P. shuffled through various plans to address the situation. “It’s a real problem when it pools around…
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Town Center Corte Madera’s Story: Retail hub pairs building renovations with landscaping makeover
The people who manage Town Center Corte Madera have lived in Marin their whole lives. Like most, they’ve grown familiar with the ever-present risk of drought. That’s why, since at least 2016, General Manager Monty…
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Collette’s Story: An urban farm spared, a customer relieved after CAP appointment
When Collette S., of Mill Valley, first thought about calling Marin Water’s free on-site Conservation Assistance Program to help address her home’s high water use, she found herself frozen. She was convinced the high usage…
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EO Products’ story: Caring for an essential resource, helping community
Marin County’s own EO Products has been lauded the world over for its commitment to environmental stewardship. The personal care products producer is a certified B-Corporation, a certified California Green Business and is powered by…
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The Redwoods’ Story: Embracing change, environmental stewardship to save water
The Redwoods Senior Living Community becomes an early adopter of statewide non-functional turf ban while also taking advantage of Marin Water’s Cash for Grass Program Most of the 350 or so residents of The Redwoods…
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Marty’s story: Lawn replacement saves water, stokes creativity
In the spring of 2021, San Anselmo resident Marty B. was at a crossroads. Her backyard lawn and landscaping was aging and, in Marty’s words, “Ugly!” She wanted to replace it, and Marin County, like…
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Anne’s Story: Technology helps finds mystery leak
Marin Water customer Anne V., of San Anselmo, did everything a person is supposed to do when they suspect a water leak in their home. She used dye tablets in her toilet to check if…
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Chris’ Story: Research & DIY work cuts water use, costs
Three years ago, Chris, a Marin Water customer from Tiburon, pulled up the turf lawn in his front yard. The water- and money-saving move came before the recent drought, and significantly reduced his home’s outdoor…








